SUCH BAD CUSTOMER SERVICE FROM NEDBANK

WHAT SUCH BAD SERVICE I HAVE RECIEVED FROM NEDBANK SMALL BUSINESS THIS PAST WEEK. ALLTHOUGH I WAS NOT SURPRISED, I WAS NOT EXPECTING THIS BAD SERVICE FROM NEDBANK, EVEN THOUGH ITS NOT THE FIRST TIME THEY DO IT. I AM A SMALL BUSINESS CLIENT FROM NEDBANK, MAYBE IM TOO SMALL FOR THEM, THATS WHY THEY TREAT ME SO BAD. ON MONDAY I APP**** FOR VEICHLE FINANCE TO BUY A BAKKIE FOR MY SMALL BUSINESS. I WAS TOLD I HAVE A GOOD CREDIT HISTORY AND I SHOULD APPLY AND SEND IN AN O.T.P. WHICH I DID. I WAS REQUESTED SOME EXTRA DOCUMENTS WHICH I DULY SUBMITTED. I WAS THEN CONTACTED ON WEDNESDAY 21 JULY THAT THE BAKKIE I WANTED FINACE WAS 2013 MODEL AND TOO OLD FOR FINANE. IT WAS SUGGESTED I MAYBE UPPER MY DEPOSIT BY ANOTHER 5%, I THEN UPPERED MY DEPOSIT PERCENTAGE AND RE SUBMITTED MY O.T.P. THEN AFTER NOT GETTING ANY FEEDBACK FROM NEDBANK, I CALLED THEM ON THE THURSDAY AROUND 10 TO ENQUIRE. I WAS GREETED BY THE SAME MAN WHO CALLED ME THE DAY BEFORE. HE TOLD ME HE WOULD CALL ME BEFORE 2 THAT DAY. AROUND 4 , I CALLED BACK THE SAME PERSON AND ASKED HIM WHY DIDNT HE CALL ME BACK AS HE PROMISED . I MEAN, YES, I AM A SMALL BUNIESS, BUT DOES NEDBANK NOT OFFER THE SAME CUSTOMER SERVICE O EVERYONE. IF THAT MAN TOLD HE HE WOULD CALL ME BACK BEFORE2, I WOULD EXPECT HIM TO CALL ME BACK AS PROMISED, REGARDLESS IF MY APPLICATION WAS SUCESSFULL OR NOT. SEEIN THAT HE WAS NOT BEING HELPFULL, I ASK TO SPEAK TO SOMEONE SENIOR. I WAS THEN DIRECTED TO MORRIS GELDENHUIS, WHO TOLD ME HE WAS DRIVING AND I SHOULD SEND HIM MY DETAILS, AND HE WOULD COME BACK TO ME. I DID SENT HIM MY DETAILS, AND GUESS WHAT, HE NEVER CAME BACK TO ME. AGAIN, I WAS NOT SURPRISED AS THIS KIND OF SERVICE IS THE NORM FROM NEDBANK. TODAY, I CALLED MORRIS AND TO MY SURPRISE, NOT ONLY WAS HE UNHELPFULL, HE RAISED HIS VOICE WITH ME, AND WAS SPEAKING OVER ME WHEN I WAS TALKING. VERY RUDE, AND NOT HELPFULL EITHEIR. AGAIN I WAS NOT SURPRISED, I THEN ASKED TO SPEAK TO SOMEONE SENIOR, AS I WAS NOT HAPPY WITH THIS. THEN HE DROPPED THE CALL ON ME. WOW!! OK, NEDBANK DOES NOT NEED US SMALL BUSINESSES, THAT GOOD TO KNOW. IVE BEEN STRUGGLING FOR THE PAST 4 DAYS TO SEE WHAT CAN BE DONE TO GET THIS BAKKIE FINANCED, TO NO AVAIL. IM NOT FORCING NEDBANK TO APPROVE ME. ALL IM ASKING IS WHO CAN I GET THIS BAKKIE FINANCED, BECAUSE I AM THIR CLIENT. I CAN GO TO ABSA TODAY, AND I WILL GET THIS BAKKIE FINANCED. BUT IM NOT A BUSINESS CUSTOMER OF ABSA. IVE SPOKEN TO MY SO CALLED BUSINESS BANKER, MR RAY, WHO HAS NOT BEEN MUCH HELPFULL EITHER. IVE TOLD HIM NOT TO CONTACT ME VIS EMAIL , I WOULD PREFER A CALL TO ME. BUT NO, ALL NEDBANK GIVES ME IS BAD SERVICE ON TOP OF BAD SERVICE....... NEDBANK IS SO USELESS. AND THEY TREATED ME SO BADLY, **** TO ME AS WELL... NEDBANK DOES NOT CARE ABOUT SMALL BUSINEESE, THEY ARE ARROGANT AND NOT WORTHY TO HELP I VERY VERY DISSAPOINTED IN THEM