JP
Jaun P

1 reviews | Active since Mar 2010

07 Jan 2016, 07:06

SUCH A MISSION TO SEE YOUR GREENBACKS

Nedbank your really starting to IRRITATE ME NOW every month you chop and change the way one can access their greenbacks balance all i want to do is see my balance but Nedbank needs to make it IMPOSSIBLE.<br> <br> So i managed to logg into your site and now you want my rewards programme account number which i dont have as this is on my greenbacks profile and its not even on my credit card statement.<br> <br> can someone perhaps forward me my GB rewards account number so i can enter this into your stupid website so i can access my account? DONT PHONE ME i do not like to correspond with your staff as they all seem lazy which is why i prefer the self service option.<br> <br> But this is really getting rediculous it used to be so much easier to get the information.<br> <br> Thank you

0
Replies (1)
Nedbank
Nedbank's reply07 Jan 2016, 08:16
Official
Hello jaundupre,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team