DC
Daniel C
1 reviews | Active since Jan 2010
16 May 2016, 13:38
stuck on hold for over an hour after being told to phone 3 different numbers
<p>I have now been on hold for over an hour, the past 2 tries each gave me numbers to call, one was old Mutual and the other was Budget Insurance... I have repeatedly asked for information on my claims to be mailed to me to no avail. This service is unbelievably bad. I think I will be taking my business elsewhere.</p>
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Nedbank's replyOfficial
16 May 2016, 14:11Dear Daniel, it is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply16 May 2016, 14:11
Official
Dear Daniel, it is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team