YK
YVONNE K

1 reviews | Active since Jan 2017

12 Jan 2017, 09:03

STOP PAYMENT

<p>I ADVISED NEDBANK WITHIN 30 MINUTES ABOUT AN INCORRECT EFT PAYMENT I MADE TO FOSCHINI IN NOVEMBER 2016. I FILLED IN THE FORM TO STOP PAYMENT. HOWEVER, NOW I WAS TOLD IT WAS UNSUCCESSFULL, YET I HAD TO PAY R250 FEE. WHY DO THEY EVEN SENT ME THE FORM IF THEY CAN NOT RECOVER THE MONEY? AND HOW CAN THEY NOT RECOVER MY MONEY FROM A BIG COMPANY LIKE FOSCHINI? THIS IS UNACCEPTABLE</p>

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Replies (1)
Nedbank
Nedbank's reply12 Jan 2017, 09:24
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,