ES
Elbie S

1 reviews | Active since Aug 2012

01 Jul 2016, 07:33

STOP NOTIFICATION ON MY PHONE

<p>More than a year now we receive sms notification for a Nedbank account tha tis not ours. It was already reported to Nedbank Jacaranda Centre, who informed us that they can not just stop notification before speaking to the accoutn holder. It is very frustrating to receive these notifications as we do not bank with Nedbank at all. PLEASE PLEASE stop tehses notifications on ********** </p>

0
Replies (1)
Nedbank
Nedbank's reply01 Jul 2016, 08:23
Official

Dear Elbie,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team