Stonewalled by Nedbank

<p>I urgently need to file tax returns for tax year ending Feb 2016, but I cannot do so because Nedbank's IT3b certificates are not ready yet. Nedbank also cannot say when they will be ready. I have 'phoned Nedbank's complaints line three times (***). I was told by Nedbank's Thipe Mathlare that he was "the highest level" and I shall have to approach the Banking Ombudsman should I wish to escalate. Mathlare was condescending to the point of rudeness. Nedbank's management-in-hiding will find valuable feedback should they care to listen to a recording of the conversation.</p> <p>Next year (DV) I shall probably again have to wait until Nedbank is good and ready - but that will be the last time.</p> <p>Note: I also deal with Capitec and ABSA and I have their relevant certificates in hand.</p> <p> </p> <p> </p>