Stone age banking by Nedbank.

I'm all for giving an organisation time to resolve issues, but when their behavior is inept and lacks the simplest customer service, then I take to HelloPeter.

For over a week I have been waiting for feedback from a card ***** case (2020L2787). Not a single person has called me back. When I can the direct number of Aubrey (the ONLY guy I can talk to) he cuts the call or refuses to answer. One person....in the whole of Nedbank???? Seriously!

Add to that the fact that I cannot use my business cards because ***** division cancelled my card and forgot to reissue one/and the fact that most retailers dont take AMEX, so I have to draw cash......let's think about that.....its 2020 and I can only transact on my business account with cash...which Nedbank rips you apart with cash withdrawal fees. It's a very sad joke.

So here's a message to the good ol' Nedbank shareholders- who, to keep their dividends looking healthy, have removed personnel, closed down branches and generally put profits about customers- how you guys feeling right now? Knowing that you have destroyed what was once an elite banking institution that the average person aspired to be part of. Welcome to the stone-age guys.