Stole R1000 from me!!

<p>Tried to withdraw R1000 cash from a Standard Bank ATM and the machine gave an error - then I get an sms that R1000 went off my account - advised Nedbank and all I got was sorry we not refunding you!</p> <p> </p> <p>HI Andre,</p> <p> </p> <p>We got a response back from the Saswitch saying it was balanced.</p> <p> </p> <p> </p> <p>Kindly note that the customer will not be refunded due to the ATM being in a balanced position.</p> <p>Query Ref:<br />191558<br />Account Number:<br /> ********** 915<br />Transaction Amount:<br />1000.00<br />Amount Claimed:<br />1000.00<br />Transaction Date:<br />2017-04-06 11:43:00<br />ATM Location<br />ATM Solutions/40 Fore Street, New Redruth/Alberton/Gauteng<br />Comment<br />As per ATM solution it was declined<br /> </p> <p>Nedbank ATM Operations</p>