Still waiting for feedback almost 3 months later

<p>On the 8th April I sent Nedbank an email regarding bank fees paid by the sender as well as the Beneficiary for an amount that was transferred into my account from overseas on the 31st of March. Nedbank then rep**** saying they were going to contact bank to query this and revert back to me. It`s almost 3 months down the line and I`ve heard nothing. Not even my emails get acknowledged now. </p> <p>Extremely poor service for a bank that charges extremely high bank charges.</p> <p> </p>