AK
Akhona K

1 reviews | Active since Mar 2014

05 Jun 2015, 11:47

Still waiting for a response!

Please refer to complaint number: FI*** - May 26 2015 12:32PM - CCM ***, logged on your websitr and to date I have not received any feedback. All I keep getting is that the matter is still under investigation and should I not get any response, I will proceed to make the necessary steps to forward this matter to Ombudsman and consult my legal representation. It's been literally 11 days just investigating 1 transaction for a specific period??? As a forensic auditor myself, I know this cant be that complicated! What could be so hard about?<br> <br> Thanks<br> Akhona

0
Replies (1)
Nedbank
Nedbank's reply05 Jun 2015, 12:59
Official
Hello krakri.ak,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team