NL
Nita L

1 reviews | Active since Jun 2015

03 Jul 2015, 11:18

STILL SHOCKING

A week has now past and I have exactly received 5 calls. 1 from the complaints department at Nedbank, 2 from the Insurance department and 2 from the plumbers and guess what: Still the problem is not solved, and still Nedbank does not come to the party. I am afraid to take a bath or shower and the plumber said it is a botched job from the electrician and that the shocks is only going to get worse. And I have called Nedbank every day at least twice a day and every time I speak to the Insurance he says: oh, yeah I am going to phone you back right now. Well guess what Mr??? Right Now still hasn't come and Right Now still hasn't solved my problem. My trust in Nedbank has now totally disappeared and my respect for them has gone down the drain.

0
Replies (1)
Nedbank
Nedbank's reply03 Jul 2015, 13:08
Official
Hello NitaLombaardYaWh,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,