Still robbing people and going strong everyday

Please if you can be very far with Nedbank and their lies. I have never seen this thing ever in my life. I have been with other banks before but this is by far taking the best trophy. This is my story.... in 2017 me and husband sold a house but up to this date we have never received any of that money. Our previous home was financed by Absa , absa payed everything to our attorney’s account so when they were done with all settlement they transferred the remaining balance to my husband’s account which is Nedbank. That was in November 2017.

So we waited up until the beginning of 2018 because we thought the hold up was maybe on SARS side. We thought we were giving them time to sort everything but it wasn’t like that. In fact up to now no one has given us any answer why are we still waiting. So for the whole of 2018 we spent our lives on Nedbank’s call center and it was like they see the wrong they did and they are going to rectify their mistake. Many time it has been very close.....telling us the money will be in your account in 7days but still nothing after more than 2years can you believe it there’s still nothing, not even a call from their side to assure us they are taking the matter on their hands is working on our case in-fact every time my husband will have to make a call they will make him start the story all over again, sometimes they’ll jus denies they know such a story.I think even the people we spoke to have resigned or got promoted but our lives are still stuck on the same matter while the people/bank who did the mistake still continue with their business. This matter have abused us in so many ways

So we have tried everything, we got the number for the people who are dealing with the wrong things banks do, am not sure what they are called but the guy didn’t come back with answers maybe they gave him a big bribe and he just vanished instead he ended up ignoring our calls. Just last year we went to the nedbank manager on the area we are staying on but no luck the guy is just completely not in our boat at times and he’ll will come all sorts of excuses when we’re looking for the proof (statements for 2017) He said he’s just scared that will put Him as a bad person but still our good heart didn’t pay us any good . but I’ll say he tried because he pushed the matter up to the heights where the bank’s insurance had to pay us and we directly communicating with them but still we are still did not get payed. The insurance part was last year November/October. I strongly feel that there’s a deeper part to this, God knows what. And all this time all we wanted was the initial amount we were supposed to be paid in 2017 . Now I am completely shattered, am just trying to gain strength to persuade other avenues

The advice I’ll give to people still using Nedbank is to not let anything slip under your eye because they’ll do **************** am telling you. Am just lost for words, praying for more strength to keep on fighting.