KH
Kerry H

1 reviews | Active since Nov 2014

24 Jul 2015, 07:59

Still not winning..why am i still with Nedbank

I had an unknown amount for R1084.37 go off my account on the 29/4/2015 .<br> I got the card blocked the same day.<br> I went into the bank and saw that their was an additional amount of around R70 that had gone off prior to that as well.<br> my 2 prior transactions were on the 28/04/2015 for the amounts of R763-42 at pick n pay Brackenhurst and R907.30 at Dischem before the larger amount was debited in US dollars from god knows who.<br> I took off work to go to the ban to return the ********** debit order and was told it would take 45 days to return funds after investigation.<br> I called on the12/06/2015 still no headway<br> I called again on 17/7/2015 to Tanya and still nothing<br> it is now the 24th of July Nedbank seem to want to sweep this under the rug as there is no recourse for me to take as I am believed to be the ******** I take it.<br> I want this sorted out today as I pay for Nedbank to keep my accounts am I not a valued customer but presumed a *****.<br> give me my hard earned money back<br>

0
Replies (1)
Nedbank
Nedbank's reply24 Jul 2015, 08:26
Official
Hello Carebear***6,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team