gY
garth Y
1 reviews | Active since Dec 2013
24 Nov 2015, 15:03
still no response after third report now
each time we complain we get a quick response saying they are looking into the matter - the matter has been going on for years and remains unresolved. simply forward the signed contract with the signature on for the policy - it has been another week that has passed and no response
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Nedbank's replyOfficial
24 Nov 2015, 15:25Hello gstuartyoung,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Nedbank's reply24 Nov 2015, 15:25
Official
Hello gstuartyoung,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team