JH
Jacques H

1 reviews | Active since Nov 2014

24 Jan 2017, 14:50

Still no feedback on any of my complaints

<p>So NEDBANK, just a lesson in Business. You lose money you take me to court, I lose money because of your incompetence I must accept your apology only. How ethical is your business then? IT is time that we as consumers get our own T's and C's to protects us as much as your T's and C's protect you. You abuse poewer and might with the ITC and listing institutions. From the clients perspective we cannot do anything, even our complaints fall on death ears. So Nedbank, I truly hope one day you will understand that your business practise is not ethical indeed. So after all the nice textbooks promises no one called me Nedbank, no one.</p> <p> </p> <p>Thank you for still not coming back to me on 2 of my complaints</p>

0
Replies (2)
Nedbank
Nedbank's reply24 Jan 2017, 15:13
Official

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

JH
Jacques H's update24 Jan 2017, 15:21
Reviewer Update

Textbook answers indeed. Funny your attitude does not show that. You know as well as I know you don't give a damn. Your intentions is to do harm, to cause frustration and then apparently care? Please. Apolgies is how you pave your way to the top. It is truly a pitty that this is the way you deal with clients. However I moved to a different bank and let me tell you I could not believe the difference between their approach towards clients vs yours. Worlds appart. So whoever reads this, stay away from NEDBANK. Full of promises, yet it is empty, words, no action, no relationship. They don't care. You will be damaged by the way they conduct business, youwill have 100000's of apologies and absolutely no action. That is how they roll.

Well done NEDbANK you rock