STILL AWAITING FOR NEW CHEQUE ACCOUNT

On the 6th of September I app**** on line for a cheque account and selected the option for it to be delivered to me , was advised I would be contacted withing 24 hours to arrange delivery .

24 Hours passed days passed and I re app**** thinking maybe my application didn't go through last week 20th of September I contacted Nedbank and dealt with a consultant she said i must go to the nearest branch for the card to be issued as system has 2 duplicates and I must go to the branch I refused to go to the branch as I selected the option for the card to be collected was advise they have liaised with my branch South gate and that they will call me for the delivery of the card to date I have not been contacted for delivery.

Does Nedbank no longer need my business should I move over to FNB ,Standard bank or Capitec even ABSA they will appreciate my business as clearly Nedbank does want my business anymore after how many years and would tell my friends and family about this service i'm getting.