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vanessaitr V

1 reviews | Active since Mar 2017

12 Mar 2017, 07:23

*****ing money meant for medical treatment and condemning my wife and I to died

<p>Last year midyear2016 I was retrenched and had a Nedbank loan which had a retrenchment wavier which was never paid out due to technical reason which I accepted. I then processed to make a payment arrangement. This fact didnt deter me as I moved my banking and my wife's bank to Nedbank including my retrechment money which I invested with them. I invested R 50 000. 00 in a 6 month flexible deposited account which i access once and was left with R25 000.00. I was planning to use this R25 000.00 for a treatment for my wife and I once it came due as could no long afford my medical aid bearing in mind we are both 61 years old and our little pension couldn't pay for our day to day expenses. I'm not a rich man nor is my family they help were they can. Losing my Job and being on life support a couple years ago due to an illness that left my health in a bad way. The treatment of eccp was to help myself and my wife to be less depend on specialist and extremely expensive medication. Unfortunately the treatment is no longer in Jhb and I have to go to Durban to have it done but now I'm condemned to fall of sleep at night and may not wake up the next morning or if I awake find my wife died laying next to me. Within a space of a day the funds were paid out and they have taken R15 000.00 out of my account without calling me or even asking me if they could or even asking what is the fund meant for. Maybe the people they only care about the rich people who can afford to take a R 15000 knock as it does not affect they very exists. They have condemned my wife and I to a slow, agonizing life of suffering which will lead me to never see my daughter get married next year. </p>

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Replies (1)
Nedbank
Nedbank's reply12 Mar 2017, 17:42
Official

Dear Vanessa Pillay

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

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Client Experience Team