1 reviews | Active since Mar 2017

06 Mar 2017, 10:35

*****ing money from clients????

<p>I paid DSTV and they payment went off twice, they notified me that all double payments will be reversed this past Saturday, it was not reversed. DSTV confirmed they have not recieved payment however my account account statement shows it went off twice. I called in the call centre they gave me a reference number and said they will be tranferring me to a department called the complaints department that they will paying my money back today, i held on for 28 mins eventually got through to someone and the call was cut. *****ing money from clients, making empty promises, lying and terrible service. I am disgusted in Nedban****</p>

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Replies (2)
Nedbank
Nedbank's reply06 Mar 2017, 10:45
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

Nedbank
Nedbank's reply06 Mar 2017, 10:46
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team