HH
Hein H

1 reviews | Active since Oct 2012

03 Feb 2016, 14:39

*****ing money from clients!

In 2015 I gave notice that my Bond will be settled shortly. On 8 Jan 2016 I phoned Bank again to renew notice period as it would expire on 20 Jan. On 13 Jan my law firm, doing the transfer of property, phoned bank for settlement amount. Nedbank now charges the full 90 days penalty as a new notice period commenced on 8 Jan! Completely ignoring notice given in 2015!

0
Replies (1)
Nedbank
Nedbank's reply03 Feb 2016, 14:54
Official
Hello Heinhanekom,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team