*****ing from customers
<p>So last week i pulled money from an atm in my town. It told me there is no paper for a slip and if i still want to continue. I pressed cancel and boom. Card is gone. Went to out nearest nedbank that is 30km away. They said they have to order a card and i was fine with that. Now while i was sitting there 3 other people at the exact same machine had the exact same problem. So obviously its the machines fault. Now tell me nedbank why do i have to pay for a new card when you have faulty machines??? I do expect a phone call and i will take this further because this is bull. R129.99 for a card with my name on it?? Realy? Must be one special piece of plastic then and hey guess what nedbank. Thats not my only problem. But i will wait for that phone call. Not tomorrow please i will be busy. Any day after tomorrow</p>
Dear Jako
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Jako
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team