JO
Johann O

1 reviews | Active since May 2015

13 Sept 2016, 11:37

*****ing client money in a very subtle manner and a banker that does not respond.....

<p>I have a professional bundle account.</p> <p>My credit card was billed incorrectly 4 times out of the bundle.</p> <p>I have had terrible experiences with nedbank ever since I joined.</p> <p>My banker is non responsive and does not render the service I require.</p> <p>Nedbank is now *****ing my money as this was rectified and just keeps happening all over again.</p> <p>I feel they should now learn and pay back my fees plus interest, as they charge interest if you owe them money, so they now owe me money.</p> <p>Please can someone contact me to sort out this matter.</p> <p>I am considering moving my business elsewhere, and then my entire client base and family members will also move with me due to bad service as I do banking recommendations as well.</p> <p>If anyone banks with Nedbank, watch your fees as they ***** money from your account discreetly, and I do not have time to sit watch on my bank account.</p> <p>My bank is supposed to do this for me and ensure everything is correct, but nothing happens.</p> <p>professional banking is useless, and the savvy bundle accounts as well- No service and you get your money ****** and pay interest on it.</p> <p>It is time Nedbank comes to the party as well now.</p>

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Replies (1)
Nedbank
Nedbank's reply13 Sept 2016, 12:16
Official

Dear Johann

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team