JF
Johanna F

1 reviews | Active since Mar 2009

05 Jan 2016, 21:24

***** from a dead person

My husband passed away on the 10th of December. On the 17th of December I took his death certificate in Nedbank Rosettenville to close his credit card account. <br> <br> Imagine my horror when Nedbank promptly helped themselves to the funeral policy payout tonight.<br> <br> Wonderful business practice Nedbank, I have nothing and the little I have you help yourselves to

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Replies (1)
Nedbank
Nedbank's reply06 Jan 2016, 08:10
Official
Hello jfg62,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team