1 reviews | Active since Aug 2014
Stay Away From Nedbank.
As a Nedbank Private Client I cannot be more dissatisfied with the service from Nedbank. I have been unable to get in touch with my "personal banker" for weeks. Nedbank do not respond to my emails, and I cannot get to anyone either on the general call center or the private clients line. I tried going into a branch and was told I need to speak to my "Private Banker" who I cannot get a hold of. I logged a complaint with the complaints dept. And was shortly contacted by an agent who said I would be contacted within an hour by the private clients debt. I am still waiting. For a month I have not been able to resolve a simple query, and I am at my wits end. This is truly unacceptable and I would use explicit language if I was allowed to on this platform. Heed my warning, stay away from Nedbank. I would give zero stars if I could.
