SB
Simamkele B
1 reviews | Active since Oct 2017
27 Oct 2017, 14:21
STATEMENTS
Horrible customer service it has been 4 days waiting on my bank statements and the consultants there are not able to assist me how can a statement take over a week what are cooking in this statement?
yet you are so quick to know how much i owe but you can not provide me with written confirmation = Statement!!!!
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
27 Oct 2017, 14:55We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply27 Oct 2017, 14:55
Official
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
30 Oct 2017, 11:50Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply30 Oct 2017, 11:50
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
17 Nov 2017, 08:18Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply17 Nov 2017, 08:18
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,