Statement charge *******

<p>I cannot begin to express my disappointment in being conned by Nedbank into changing from Capitec. Last week I went into the Bluff branch to request 3 months bank statements. I was first asked if I wanted them stamped – is this not the norm? Then I was handed a slip to sign – I asked what this was for and was told I had to sign it to obtain the statement. I then asked if I was being charged, and was told “yes, R15 per statement page” – which to me was an A4 size page. After voicing my opinion about R15 per page being excessive, I was advised it was “per statement page, not per page” which translated means, per “section” (ie about R45 per A4 page). I was HORRIFIED. I have NEVER paid for bank statements EVER!!! Not at FNB or Capitec. About 10 min later, and a lot of shuffling around on my account, I was handed a pile of papers, which apparently amounted to R107 – FOR BANK STATEMENTS??? Come on Nedbank, it’s a personal account for a bottom feeder, not a business account for Donald Trump. With the profits you make from issuing bank statements on a daily basis, you would think the staff would have the decency to respond to email queries – please refer to my complaint regarding your loans department.</p>