Statement and response complaint

Item: Nedbank
Rating: 1
Author: Shaun C

I've got a problem with MFC, I've been under debt review and didn't get my balance since 2013, and now my Debt councelor told me that I'm finished paying, we are still waiting for the latest statement, I phoned MFC to request my statement but they only sent me March statement. They told me to email my statement but I never received it yet and can't carry on paying for something that is done and will they pay me back the money and will it also take so long.

Helpful (0)

Replies (3)

Nedbank's replyOfficial

10 May 2018, 10:35

Dear Shaun

We have noted your concerns regarding your MFC account , kindly be advised that a Resolution Manager will contact you to discuss the matter further.

Regards

Client Service Support

Best regards,

Nedbank's reply10 May 2018, 10:35

Official

Dear Shaun

We have noted your concerns regarding your MFC account , kindly be advised that a Resolution Manager will contact you to discuss the matter further.

Regards

Client Service Support

Best regards,

Shaun C's updateReviewer Update

17 May 2018, 18:44

Thank you Hellopeter and MFC for the quick response. Appreciate the effort

Shaun C's update17 May 2018, 18:44

Reviewer Update

Thank you Hellopeter and MFC for the quick response. Appreciate the effort

Nedbank's replyOfficial

17 May 2018, 20:55

Dear Shaun

Thank you for the feedback, please convert the star rating if you happy with the service.

Regards

Client Service Support

Best regards,

Nedbank's reply17 May 2018, 20:55

Official

Dear Shaun

Thank you for the feedback, please convert the star rating if you happy with the service.

Regards

Client Service Support

Best regards,