1 reviews | Active since Jul 2017
Staff can’t even stamp a bank statement correctly
This is the last time I am taking such poor service from this bank. I go and get a 3months bank statement as Capitec has approved me for a loan after being declined by da bank I have banked with for about 5years. The lady only stamps some papers meaning I have to return again to have the other papers stamped. I have had it I am closing my account I have been getting poor service from this bank from day one! How can an account come it a -amount still today no one has told me were that amount came from. I have asked numerous times with no straight answer.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team