Staff at Nedbank dont respect ownCEO&Customers

<p>continued: I called Nedbank again later today and a lady answers and cant explain why I am being billed. I eventually, I ask if she has the CEO's details, she says that I should hold while she gets it. She comes back without the details and says she cant help, she is not sure whats up. I ask for her name and she deliberately drops the call...she tricks me on the call and says she will spell and I ask for her name again and she refuses to tell me and says I must hold she will spell. she thought she dropped but actually put me on hold for a second and I was still on line, than she says she will spell and drops the line. This is still after I mentioned the CEO, they have no respect for CEO or customers. Can all my calls please be listened to.</p>