SPEED POINT AGAIN NOT WORKING AFTER 3 DAYS

Good day, decided to open the bank account with Nedbank there is only issues. There is no service. The Personal Banker first did not put our application for a loan. No application for the machine,then a fight for a machine on opening day of shop and attitude because he needs to come.Then we need to fight because you assist to use the machine outside to deposit the cash and the cash was put in the machine and have difficulty to resolve the issue? Permanently there is issues with NEDBANK BUSINESS ASSISTANCE. After 3 days of a new machine struggle 2 days without and losing business, the machine is again not working??????? THINK IS TIME TO MOVE TO A BANK WHO HAVE SERVICE AND NOT TELLING US THAT A NEW MACHINE IS NEEDED AND THE AND NEED A BOOSTER AS EVERYONE AROUND ME USING FNB MACHINE IS WORKING???? I LOST 2 CUSTOMERS WITH SALES BECAUSE OF THIS??????