Southgate Nedbank ***********

Firstly, should this query be ignored I will escalate to Michael Brown, Nedbank's CEO. YESTERDAY morning at 10:01am I was assist by a coloured teller who was not wearing an identifying name tag, she was wearing a national boks t-shirt and servicing at teller 1. I had my payslip and id and requested to update my employment details and gross on the system. Firstly she said "this proof of employment must be posted' then I said I've done this every year and no one has ever asked me for a posted payslip. To prove that she was not paying any attention she asked "is this a oayslip"? since seeing I'm now getting annoyed she went to make copies. upin her return she said the system can't update today. I did not want cause a scene and left quietly. She shoukd have said she does not know how to do what I requested instead of blaming the system. It does not take 2 minutes to updated employment details on the system. This incompetence annoys me. Southgate staff are as annoying as one of your resolution manager Jonathan whom I DON'T WANT HIM TO EVER CALL ME