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thuputla P

1 reviews | Active since Feb 2013

20 Aug 2025, 09:43

Society Accounts ****!!! Stay away

So Nedbank without any explanation has now required all society accounts to have the signatories come in the branches to open individual accounts by force. To an extended that my neighbour had to postpone their funeral because they could not access the society funds.

In fear of the same happening to us, we drove 59km to our nearest branch which is Seshego Circle to open the so called required accounts for signatories of our society. The 3 signatories include my 80yr old grand father and 72yr old mother.

From 8am we were sitting in a que waiting for Nedbank to open. At 9 they did open and 20min later turned us back saying they only assist 10 society groups per day. With no notice on the notice board or anything, we were told to go home and come back tomorrow at an earlier time.

Shamelessly treating us as baggers and not clients. I asked to speak to the branch manager but did not win. So at this moment, i will need to drive another 60km back home and another 120km tomorrow and this time at 6am after taking a day off to come and sort out the mess created by Nedbank.

Do not open an account with this shame of a bank treating old people like trash.

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Replies (1)
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thuputla P's update20 Aug 2025, 10:42
Reviewer Update
After 2hours

This is their response.

Dear Mr M…
Complaint Reference Number # ***
We acknowledge receipt of your complaint, and we are attending to your concerns raised.
You may contact me on *** or Email: ***
Timeframe for resolution of the matter is 7-21 working days.
Kind regards,
Merilynn Peters