So UNHAPPY with Nedbank's many aspects of service

I am sickened with Nedbank's continual movement into a detached uncaring position when it comes to customer service. Your radio and media adverts make me laugh out loud when I see the lies and ******* they come up with. A web of unaccountability doesn't even begin to describe the farce I experience when dealing with you. <br> <br> Your inability to have anyone working in your staff that actually cares, or follows up on their promises when I have complained in the past, is just mind boggling. I have been a customer for close on 20 years now, and it really does take a lot to upset me, but you seem to excel at it. Six or seven times after unbelievable ******** in the past two years I have filled out the forms to close all 5 accounts I have with you - only to give you one last chance. I'm a *****. <br> <br> I don't pretend to be your best client, or be the most fiscally disciplined person, and I rely on your bank for my financial processes. The two big issues right now are firstly that you removed both my business and personal overdrafts with ANY NOTICE whatsoever. Secondly, nobody in Nedbank can tell me who my account manager actually is. It's beyond pathetic. My complaints elsewhere are ignored.<br>