"So sorry! Looks like something's wrong on our side"

I'm so tired of seeing this message on your new internet banking site: "So sorry! Looks like something's wrong on our side". I'm trying to CLOSE a 32-day Notice deposit with a balance of less than R100 and I CANNOT give notice because of a defect in your internet banking application. Just CLOSE my 32 day PLEASE? - Transfer the money to an EXTERNAL BANK ACCOUNT.