RW
Ryan W

1 reviews | Active since Feb 2015

19 Nov 2015, 15:26

so easy

I have been a client of Nedbank's now for over two years. In those two years I have not once ever had an issue. The call centers answer quickly, they immediately know who I am, they can always put me directly through to the right person and every now and then they give a courtesy call to see how things are going (not to sell me some new product or get me to take a home loan or something).<br> <br> Today was one of those days. just a friendly chat to find out if anything is needed. The lady on the other side of the phone (I don't recall her name) was so well informed and friendly.<br> <br> Thank you Nedbank for the friendly and well educated staff! Two thumbs up!

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Replies (1)
Nedbank
Nedbank's reply19 Nov 2015, 15:56
Official
Hello RyanWiblin,

This is really outstanding feedback. We are happy to hear that our staff are able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team