So dissapointed.

I had a mishap and was unfortunate, my direct bank logged a case with Nedbank (***6) I called Nedbank as I was not happy with their answer. There are so many red flags that popped up that should have been alarm bells for Nedbank but it was not. With FICA in place and so on you'd think the consumer is protected. YOU ARE NOT. I also have a Nedbank account. But after this I am thinking of closing my Nedbank account and take this further. Their explanation as to why what happened, happened is what I am not happy about. Their attitude is a "We don't care" attitude.