mR
mirriam R

1 reviews | Active since Nov 2015

25 Nov 2015, 18:17

So disrespectful

He called to offer me a financial protection plan in case I die so my car can be covered...me wanting to find out if it's compulsory made him disrespect me...by saying he does not care what I do with the information as long as he gave it to me.....then I asked for his name..then he said its not his problem I did not hear it when he said it.i told him I felt disrespected..then he said I can report him if I want to.for someone selling a product to a client and failing to explain and responding in than manor it's very upsetting and discouraging..This guy needs to know what he is doing Is not right

0
Replies (1)
Nedbank
Nedbank's reply26 Nov 2015, 07:40
Official
Hello miss ramphadi,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team