1 reviews | Active since Dec 2010

21 Nov 2015, 10:47

Snail banking unacceptable

In November 2015 Nedbank clients are still having to wait ages for service to get info & access to their own hard earned money?! What an embarrassment!! Not only does it takes centuries to get to a teller but also their video banking dial up is slower than my dead grandfather. All on & it's not even payday weekend it's the 20th. How pathetic is it on payday to get service at this bank? I don't even want to know!! Slower backwards & certainly not faster service can be expected at Nedbank. I had R900 withdrew R300 but now i'm left with R56, I want to know what happened to my money but instead i'm sitting here wasting my valuable time at Nedbank

0
Replies (1)
Nedbank
Nedbank's reply21 Nov 2015, 11:21
Official
Hello Hadebs,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team