PO
Patty O

1 reviews | Active since Dec 2017

29 Dec 2017, 07:49

Small Business Department

I was, so angry, as my account was suddenly closed, without my knowledge. After calling the Customer Service, my card retained by the ATM, i was given, the email address for the Regional Manager, Mr Jacobus Voster, i must add that even though, i never spoke to him, except, a string of emails, i forwarded to him, which i think, must of made him, a little annoyed. I then proceeded to the Westgate Branch, where, i spoke to Mr Louwrens Burger, who treated me, with such respect and much humility, my account was re-opened with delay. Thank you so much. Complements of the New Season, to you and your families !!!

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Replies (2)
Nedbank
Nedbank's reply29 Dec 2017, 08:57
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.

PO
Patty O's update29 Dec 2017, 10:32
Reviewer Update
My Pleasure !