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cR
christopher R

1 reviews | Active since May 2012

05 Mar 2018, 15:24

SLOWEST BANK TO EVER EXIST.

If you want a loan rather go to another bank, Nedbank is the slowest bank that I have dealt with.

I signed the pre-agreement last week Wednesday only to still be waiting, it's 2018 and Nedbank is still in the year 1999.

I need to get Feedback ASAP. Please anyone at Nedbank who can assist me with the Final outcome on my application I would highly appreciate it.

0
Replies (4)
Nedbank
Nedbank's reply05 Mar 2018, 15:29
Official

Dear Christopher

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Experience Team

cR
christopher R's update06 Mar 2018, 09:51
Reviewer Update
Hi Received a call from one of your resolution managers yesterday , she said that she will investigate but how long will that take? Been more than a week when I app**** for the loan.
cR
christopher R's update06 Mar 2018, 15:54
Reviewer Update
Its almost 16H00 and not even a single feedback all I know its in the so called Special credit department it's been there since Friday morning and was told it takes up to 48 to 72 hours (2 to 3 days) its been +- 78 hours and no feedback.
cR
christopher R's update07 Mar 2018, 11:21
Reviewer Update
Hi I just wanted to find out if there is any feedback regarding our telephone conversation yesterday