fF
flora F

1 reviews | Active since Jun 2012

28 May 2015, 20:33

Slow enquires quick teller

I walked onto the branch @ 3:45pm to find a queue at enquiries ,it was slow moving with bad service as one of the enquiries clerk decided to stop assisting clients without explanation to us in the queue,I then went to Alga for assistance andvwas reffered to Irene.I was helped fast,friendly and efficiently by Irene as I was carrying a young child..World class service!

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Replies (1)
Nedbank
Nedbank's reply29 May 2015, 07:59
Official
Hello flora botle,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team