MW
Marno W
1 reviews | Active since Aug 2017
20 Jun 2019, 11:22
Slow Customer Service
I have app**** for a credit card 2 weeks ago and was approved, but only received 1 phone call saying that docs are still being processed, I will be contacted shortly. This phone call was also 1 week ago. After that I received a welcome sms and that's about it. I have not received any feedback for when my card will be delivered, what the next steps are, or anything, so I am just waiting, but I don't know what to expect or when. Please can Nedbank call me and provide me with feedback. Thanks
Helpful (0)
Replies (3)0
Replies (3)
Nedbank's replyOfficial
20 Jun 2019, 11:31Dear Marno
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Nedbank's reply20 Jun 2019, 11:31
Official
Dear Marno
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
MW
Marno W's updateReviewer Update
20 Jun 2019, 12:03Thanks, i''l be waiting :)
MW
Marno W's update20 Jun 2019, 12:03
Reviewer Update
Thanks, i''l be waiting :)
MW
Marno W's updateReviewer Update
26 Jun 2019, 14:35I have been contacted and card delivery has been arranged. Thanks!
MW
Marno W's update26 Jun 2019, 14:35
Reviewer Update
I have been contacted and card delivery has been arranged. Thanks!