Sloppy internet facility

Nedbank really needs to address the ongoing technical errors experienced on the online banking facility. I have been grappling to access the site via my cellphone constantly(about x10 in last week), when I finally do get into my profile I am kicked out for a variety of reasons, i.e. ' techical error' OR 'session timed out'. Whats concerning is that one is kicked out while still in session implying that your profile is left open and vulnerable to internet hacking and *****! NEDBANK I have been a loyal client since 1999 but my recent experience has left me extremely dissatisfied to the point of considering switching to a competitor who is customer centric and offers fast efficient service. Please address at your soonest. MISS Josique Alicia Elijah