MJVV
Michelle Jansen Van Vuuren

1 reviews | Active since Mar 2009

31 May 2018, 11:40

Signatory Amendment

I have been trying to get signatory amendments on our account for the last month, every time i send through the documents it gets rejected, for some or other stupid reason, i have amended the reason, then it gets rejected again..........i have resent the document 6 times with all corrections and still it gets rejected..........WHAT MUST I DO TO GET THIS DONE!!!!!!!!!!!!!!!

0
Replies (2)
Nedbank
Nedbank's reply31 May 2018, 11:54
Official

Dear Michelle

We sorry to hear about your experience. A Resolution Manager will be in contact with you to assist you with resolution on this matter.

Kind regards

Client Service Support

Best regards,

Nedbank
Nedbank's reply07 Jun 2018, 10:51
Official

Dear Michelle

We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.


Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.


We look forward to a long-lasting relationship


Kind regards

Client Service Support

Best regards,