Should not be in the insurance business

<p>I tried to request my homeowners insurance schedule for 3 days without any success! First day phoned call centre and not able to get through after many attempts hence left s message for s call back, still waiting. Second day went to the bank and made my inquiries vis the self help line, yes I got service but I failed to receive the document requested. Day 3 again 3 phone calls got dropped so no chance there as a last resort asked to speak to a manager. In a nutshell Nedbank should read up on the definition of "call centre" and with even the slightest effort it is surely possible to up your game from "0"</p> <p>I'm moving to another insurance company; God forbid I actually wanted to make a claim. Nedbank cannot even manage to pick up the phone without a day night game. </p>