Shocking service from Nedbank Branch

I went to Nedbank branch to open a club account , it was around 11h00 or so, the reason we wanted to open a new account it was because we are unable to get hold of the third member on the old account and sign off. When we got to the branch, the guy at the front desk gave us a ticket and we waited for the consultant, while waiting he asked if we had a R1000, and we didn't have it. we only had R300, but we asked him to ckheck the old account, which had about R800, we only had 1 member from the old crew , we needed to have atleast 2 to do the transfer into the new account, but he said we can open the account and come later in the week to transfer the funds to the new account. we waited for our number to be called, and the consultant called us at 12h03, when we told him that we would like to open the club account, his first words were " we don't open club account after 12h00 because it takes long". i asked him why were we not told when we got here, he said because we got there before 12h00, which means we waited too long, after a long argument, he said he will help us, he asked if we had a R1100, and we said No, and explained the first story to him, another consultant came, his name tag had Clement Mahlangu, started to argue with us, and he told his colleague not to waste time, and not to open the account as we didn't have money. After long argument and attitude from Clement Mahlangu and his collegue, we decided to go to another bank. We will be closing our account with Nedbank, after long relationship, and moving to another bank because of Clement Mahlangu and his collegue who was working under supervision of Clement Mahlangu. This proved to me that Nedbank does not have respect for their customer, as this was not a first encounter for me , as I closed my account with them as a result of bad attitude from the same Branch