Shocking Service from Nedbank, Actually No Service At All

In February I received an SMS telling me that my new debit card would be delivered to the Randburg branch, which is 20kms from my home. I contacted them and asked for it to be delivered to a closer branch.

Yesterday I realised a month later that I did not have my debit card so contacted them again. It is still at Randburg and if they want me to deliver it to a closer branch it will cost me R150.

I told them to keep the card and I will be moving banks.

Shocking service, why they would choose Randburg for delivery I don't know, but I am not paying for their incompetence.