Shocking service from Nedbank

Nedbank South Africa,

I send a complaint on this very same platform on the 04/07/2022 and today 14/07/2022 I haven't received any feedback. Clearly Nedbank is not concerned about the shocking service its clients are subjected to on a daily basis. My biggest worry is today again I received an sms that my account is on a minus R458.18. monthly charges keeps on accumulating, while i requested for the account to be closed in April.

NedbankSA Senior management, please intervene and get this resolved as I have been sending multiply emails to Dladla, S. (Sibusiso) <***> and he doesn't even bother to acknowledge receipt of my complaint nor replay. This is undoubtedly the worse services I've ever been exposed to. Charges are accumulating in an account that is unused.

Please close the account and stop charges accumulating on my name.

Please can somebody phone urgently to stop this.

Thanks, Sipho