Shocking Service - Failed Customer Service

A simple cover of insurance has taken 3 days and not resolved, Nedbank is incapable of adding a vehicle for cover. An email was sent to to the broker and to *** to add a new vehicle that I have purchased which has been scheduled to be transported from Johannesburg to Durban. The person dealing with the request sent the incorrect document twice and then sent the incorrect details. emails upon emails, calls upon calls... no joy. To make matters worse you cannot speak to the person because the numbers are blocked out. The dealer and I are waiting but no action.

I would not recommend Nedbank Insurance and this has changed my whole perception

Its absolutely shocking