Shocking service

Nedbank Online Trading - My mother is 70 years old, she inherited BOE shares from a late aunt. After much difficulty, we were told to speak to Nedbank about these shares. It is now almost a year down the line and the shares have still not been dematerialised, we still don't know how much they are worth (if anything), and the admin costs involved continue to climb. Zero feedback from Online Trading department for months now, just empty promises. You have made it clear you don't give a damn about your customers.