Shocking Service

I called Nedbank last Thursday to open up a cheque account and overdraft facility. Since then I have spoken to 6 consultants . They advised that some pages are missing on my bank statements. I have checked my statements and nothing is missing. Trying to find out from them what’s actually missing is an absolute joke . I have e mailed the consultant who assisted me initially a few times with no response. I have spoken to and e mailed a second consultant who said my application is with credit department and promised to call me back within an hour and it’s been 2 days and I’m still waiting. I call in on the 24/11 and get told that the second consultant I spoke to will be calling me by the end of the day and guess what , I’m still waiting. I called in this morning and they still can’t tell what they are actually missing. I was trying to move from FNB since my home loan and VAF is with Nedbank but I guess I should move my home loan and VAF to FNB 😊 . ***